Professional endorsements

Pridemark has an outstanding dedication to accountability, customer service and satisfaction, efficiency, and timeliness. Pridemark has been incredibly responsive to our needs and continues to strive for that satisfaction…

Thornton FD
Thomas F. Pedigo, PA-C

 

The Grand Junction Fire Department has recently begun using Pridemark Billing Services for all of our ambulance-transport business.  We are very happy with the level of collaboration we have enjoyed as we implement this new partnership.  Their customer service, expertise, and attention to detail has been outstanding.

Grand Junction FD
John Howard

 

Over the course of the last several years, EMI and Pridemark have worked closely together to ensure that transport claims are processed and paid as quickly and correctly as possible. In the event an error occurs, our trusted relationship helps to minimize time and  paperwork needed to address and correct the issue. It has been our experience that Pridemark does a consistently good job in billing ambulance claims, and EMI greatly values the relationship.

Employers Mutual, Inc.
John Martella, VP-National Ambulance Ops

 

Over the past six years, ZOLL Data Systems and Pridemark have developed a close working relationship. We began working together when we partnered to provide our employees real-world EMS experience. It, very quickly, became apparent that Pridemark has a strong understanding of EMS billing, is committed to  excellent customer service, and conducts every task with the utmost professionalism. For all these reasons we value our partnership with Pridemark and look forward to many more years of continued collaboration.

ZOLL Data Systems
Amy Manchacek, Product Manager

 

Castle Rock Fire and Rescue has been contracted with Pridemark as our billing service since January 2003. We have been extremely satisfied not only with their billing expertise but the strong customer-service support we also receive on a constant basis. Since they began operating as our billing service, we have seen a marked decrease in the customer complaints regarding billing oversights and have received a much more accurate accounting of our actual collection rates and financials.

Castle Rock Fire & Rescue
Rich Martin, Battalion Chief EMS Operations

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